These might be considered minor setbacks for a huge, established company with experience in crisis management and lots of cash to fall back on in an emergency. But At the time, we were hanging on by the skin of our teeth. Every one of these events could have put us out of business.
What’s more, the owner – that’s me, Sharon – had no management experience, no college degree and no money to pay for any of these things.
In fact, the only reason I took out a loan to buy this company was because I had lost my job and no one would hire me at 50 years old.
There were times when I felt like I was in over my head; I would ask myself “What am I doing? I don’t know how to run a company!”
No matter what way you look at it...
They say 80-90% of all new businesses fail.
So why did we manage to beat the odds when, by all rights, we should have gone under years ago?
Through all these hardships, I learned that there are 4 important qualities in a carpet cleaner. And if you have these four qualities, you can overcome a lot.
I do my best to embody these traits every day. They are...
And truth is, people don’t do business with companies. People do business with people.
And then you see that the person you’re working with shows professionalism, integrity, honesty, and expertise in their field, you’ll trust that person.
And it shows.
Today, we’re widely regarded as Chicago’s most successful carpet cleaner. But how do we do it?
Is it because we use state-of-the-art equipment?
We do, but that’s not our secret.
Is it because our technicians are highly experienced experts?
They are but that’s not it either.
Is it because we go above and beyond to give phenomenal customer service?
You see, we are where we are today because people trust us.
Take, for example, two of the most famous upscale furniture stores in the country. (I won’t say them here, but trust me, you’d recognize the names instantly.) Well, these name-brand stores refer all of their textile cleaning to us.
We even clean the owners’ homes.
If that’s not trust, I don’t know what is.
If you want more proof, look no further than our...
In an industry were complaints are common, we’ve got mostly A ratings on Angie’s list, with multiple service awards that we’re very proud of.
Angie’s list is unique because it provides real reviews from real people. (Not like so many products on Amazon.com that get 5-star reviews from all that company’s employees.)
And what do real people have to say about A Day and Night?
While it’s true that A Day And Night is an upscale carpet cleaner for upscale clientele. You can find cheaper carpet cleaning in Chicago – but you can’t find better.
So when it comes to textile cleaning, why is it worth your investment to go with the best? It’s because...
The appearance of your home is important.
Having a freshly cleaned carpet, spot-free furniture, and professionally washed drapes – especially when you’re having guests over – is important.
And the #1 reason why I’ve beat the odds to become the owner of Chicago’s most successful carpet cleaner is because I value how important your home is.
Keeping your expensive carpeting and furniture safe, clean, and looking great is a privilege for us. And with each and every job, I make sure that we do everything we can to keep your home looking and feeling clean and snug – a home you can be comfortable in.
A home you can be proud of.
If that’s the kind of home you’re after, then get in touch with us today.
Sharon E. Renn,